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  • Rules of functioning of AMU during winter semester of 2021/2022 in relation with COVID-19

    Rector’s Ordinance No. 139/2020/2021

    of August 20, 2021 regarding the rules of  functioning of Adam Mickiewicz University during winter semester of 2021/2022 academic year in relation with  the COVID -19 outbreak

    Pursuant to the Art. 23 section 2 item 2 of the Higher Education Act of July 20,2018 (Journal of Laws from 2021, item 478 as amended), in the context of the Minister of Health regulation of March 20, 2020 on introduction of state of epidemic into the territory of the Republic of Poland (Journal of Laws from 2020, item 491 as amended), and of the Minister of Science and Higher Education of September 27, 2018 regulation on studies (Journal of Laws from 2021, item 661) it is hereby ordered:

    § 1

    1. The Ordinance regulates the functioning of the University under conditions of preventing, counteracting and combating COVID-19 during winter semester 2021/2022 academic year regarding:
    2. organisation of education at:
    3. first-cycle programmes;
    4. second-cycle programmes;
    5. long-cycle Master's degree programmes;
    6. doctoral Studies and Doctoral school;
    7. graduate studies, workshops and courses;
    8. evaluation of learning outcomes
    9. guidelines for the operation of committees and other collegial bodies acting on the basis of statute.
    10. The rules of conducting diploma examinations are set forth in the rector’s Ordinance no. 5/2020/2021 of September 7, 2020 regarding the conduct of diploma examinations.

    §2

    1. The classes conducted as part of the study programmes referred to in § 1 Section 1 item 1 letter a-c take place on-campus with the use of remote teaching tools and techniques (remote teaching), if provided for in the programme of studies.
    2. Lectures will be conducted remotely regardless of whether provided for in the programme of studies, if  there are over 30 students entitled to follow a course, given that:
    3. only the signed up students are deemed eligible to participate
    4. the remote lecture is done synchronously, with students participating online at the same time and interacting with each other and with the tutor.
    5. In justified cases, specifically including technical devices and facilities provided by a given Faculty, upon a dean’s  request the vice-rector for education can give his consent that the lecture, referred to in Section 2, is conducted:
    6. remotely – within the maximum of students as stipulated in Section 2;
    7. on-campus – after reaching the maximum of students as stipulated in Section 2;
    8. on-campus with the possibility of participating remotely in the lecture (hybrid form of teaching).
    9. The Dean of a Faculty offering a remote programme of study is responsible for meeting the requirements set forth in the relevant regulations, with special regard to the provisions of the Rules for Remote Teaching, referred to in §10 Section 2.
    10. Academic teachers lacking adequate technical devices or infrastructure, and thus not being able to conduct on-line classes, shall immediately contact the dean, who is responsible for providing on-campus technical remote teaching resources.
    11. The provisions of Section 5 shall apply accordingly to students, lacking adequate technical devices or infrastructure required for remote learning.

    §3

    As instructed by each organisational unit, students shall have an opportunity to consult academic teachers on-campus, according to a strict duty schedule.

    §4

    1. Remote teaching is intended for:
    2. participants of doctoral studies and PhD students studying at doctoral schools,
    3. post-graduate students and participants of skills improvement courses
    4. participants of workshops and courses organised by the Open University - if provided for in the programme of studies.
    5. Upon a request of the head of post-graduate studies, skills improvement courses, and workshops the competent Vice-Rector can give his consent that classes for the participants referred to in Section 1. Items 2 and 3 are conducted remotely, if provided for in the programme of studies.
    • 5
    1. The evaluation of learning outcomes, with a special focus on conducting final examinations and assessments can take place off-campus using electronic means of communication specified in the Rules for Remote Teaching, referred to in §10 Section 2, given that:
    2. the conduct of examinations and assessments comply with online exams with remote invigilation regulations
    3. the examiner or tutor shall provide conditions for individual performance of tasks by the examinee, minimising risks to the integrity of the examination
    4. if the connection throughout the examination or assessment is disrupted or broken, the examiner decides to either redo the examination if necessary or credit a mark based on the examinee’s performance
    5. The Dean decides on the criteria and method of evaluation of learning outcomes.

    §6

    1. Meetings of committees and other collegial bodies acting on the basis of the AMU statute and other normative acts can be conducted remotely through information technologies ensuring the integrity of the meeting as well as the secrecy of voting. The chair of the committee decides how the meeting will be held.
    2. If the meeting takes place remotely through information technologies, the chair is responsible for making sure that all the members are able to participate.
    3. The chair of the committee or other body shall provide on-campus technical remote resources enabling the members to participate in the meeting referred to in Section 1.  In that respect, the chair acts jointly and in collaboration with the head of a given organisational unit.
    4. Doctoral examinations can be conducted remotely, by the consent of the chair of the examination committee, through digital simultaneous voice and video devices.

    §7

    1. All the actions are undertaken pursuant to the provisions of law, including the National Sanitary and Epidemiological Station  recommendations and guidelines.
    2. The actions mentioned in Section 1 shall also comply with the Ministry of Education and Science  as well as the Ministry of Health guidelines .

    §8

    1. The chancellor gives current instructions and guidelines related to fulfilment of the requirements referred to in §7.
    2. In particular the chancellor determines:
    3. requirements concerning adaptation of the University buildings and facilities as well as giving access to lecture halls and classrooms pursuant to the Ordinance;
    4. frequency of cleaning and disinfecting of the University premises including classrooms, sanitary equipment, furnishings and other appliances;
    5. way of inserting antiviral agents in the University premises.
    6. The chancellor in agreement with the rector sets the procedure in case of a suspected infection with COVID-19 among students, doctoral students or employees.

    §9

    1. The dean is in charge of organising classes in the premises of the subordinate unit pursuant to the chancellors’ guidelines.
    2. Only persons free from the upper respiratory tract infection symptoms (such as fever, cough, muscle pain) are allowed to participate in on-campus classes.

    §10

    1. Setting up a course schedule the dean follows, if possible, the principle that the methods of education shall be unified within one day.
    2. The provisions of the Rules for Remote Teaching (pursuant to the rector’s Ordinance no. 48/2020/2021 of January 14, 2021 on the Rules for Remote Teaching) shall be applied when organising classes conducted remotely.

    §11

    The provisions of this Ordinance regarding:

    1. the dean – shall apply accordingly to directors of branches;
    2. the seat of the University – shall apply accordingly to branches.

    §12

    The Ordinance comes into force on the day it is passed.

    REKTOR

    Prof. dr hab. Bogumiła Kaniewska

  • What to do if you are worried about COVID-19 infection?

    If you have symptoms characteristic of COVID-19 such as:  fever, shortness of breath, cough, general fatigue, loss of smell and taste, then:

    Contact your doctor (or insurance provider) to schedule an interview at a walk-in clinic or by phone.
    We recommend contacting the UNIMEDYK (AMU) clinic by e-mail: recepty@unimedyk.pl (phone: +48 690 442 722 ) or Przychodnia POZ USI-MED by e-mail: rejestracja@usimed.pl (phone:  517 187 243).

    1)      To schedule an interview, e-mail the clinic of your choice with the following data:

    a.           Your first and last name;

    b.           Your Passport/ID number;

    c.            Scan of your EHIC (European Health Insurance Card) or other proof of health insurance

    d.           Your phone number where you can be reached 24/7.

    2)        A COVID-19 test can be ordered by your doctor after a physical exam or phone interview,  in the course of which symptoms of SARS-Cov-2 are confirmed:  fever above 38°C, coughing, shortness of breath, loss of smell and taste.

    3)        If your doctor decides you need a COVID test, you will receive an individual test request number by phone with information about the designated collection/swab points (here, scroll down a list of collection/swab points in Poznan [LINK]).

    4)        Your doctor will report your suspected SARS-COV-2 infection to the District Sanitary and Epidemiological Station.

    5)        You must inform:  erasmus@amu.edu.pl AND welcome@amu.edu.pl about your condition ASAP.

    If you test positive, result (+)

    1.       Your doctor informs you what to do next. If, in the doctor’s opinion, the course of the disease does not require placing you in a hospital, you will remain in home isolation and under the supervision of your doctor.

    2.       If your condition deteriorates, the doctor will direct you to the designated Hospital and the Hospital staff decides whether you should be admitted as a patient, referred to an isolation room or sent back for quarantine at home.

    You need to report to the designated hospital’s emergency room on your own.

    If your condition makes you unable to reach a collection/swab point on your own, inform your doctor who will arrange a mobile test by an ambulance paramedic team, sent to your location to perform the test on-site.

    In case of life-threatening symptoms, you should immediately call the emergency number 999 or 112 and inform the dispatcher that you are in home isolation, so that the paramedics arrive in full anti-COVID-19 gear.

    PATH 2:  Personal contact – high risk exposure

    Anyone who:

    1)      was in direct contact (face-to-face) with the infected person (for any time);

    2)      has had close contact with a sick person indoors (conference rooms, waiting rooms, etc.).

    at a distance of less than 2 m, for more than 15 minutes;

    3)      has had contact on board a plane or on other means of public transport, etc.

    is obliged to report this fact to

    a)      AMU Erasmus+ Office: erasmus@amu.edu.pl (Erasmus+ students)

    b)      AMU International Office:  welcome@amu.edu.pl (All other international students/visitors)

    The Erasmus+ Office/International Office is obliged to inform the Vice-Rector for Human Resources and Development as well as the District Sanitary and Epidemiological Station in Poznan about every case of illness or suspected illness without delay.

    In addition you should:

    1)      prepare a list of people whom you have been in contact with in the last 7 days and e-mail it to the

    a)      Erasmus+ students: erasmus@amu.edu.pl

    b)      Everybody else:  welcome@amu.edu.pl

    Based on that, the designated employees of the District Sanitary and Epidemiological Station will decide on:

    a)      a 10-day quarantine, following the day of contact with the source of infection which ends automatically unless the sanitary inspector decides otherwise;

    or

    b)      home isolation – the duration depends on the health condition of the person in question and the decision of the primary care doctor or the doctor providing care for the patient in the hospital or the isolation facility.

    PATH 3: Personal contact – low risk exposure

    Anyone who has had a contact:

    1)      with an infected person more than 2 m away and for less than 15 minutes;

    2)      face to face with an already sick person at a distance of more than 2 m for less than 15 min. than 15 minutes;

    is obliged to report this fact to

    a)      AMU Erasmus+ Office: erasmus@amu.edu.pl (Erasmus+ students)

    b)      AMU International Office:  welcome@amu.edu.pl (All other international students/visitors)

    A low-risk person conducts self-observation and monitors possible symptoms and health condition for symptoms of SARS-Cov-2 for at least a 10 day period.  You may return to  normal life routines if all symptoms disappear unless the program coordinator/dean decides otherwise.

Click to read
Order No. 292/2020/2021 of the Chancellor of the Adam Mickiewicz University, Poznań, of 23rd September 2021
regarding the Rules of Accommodation in AMU Student Dormitories and the Use of AMU Student Dormitories During the Period of the Epidemic

September 20, 2021 update:

In view of the difficult and dynamic COVID-19 epidemiological situation in the world due to the persistently high number of infections and illnesses caused by the SARS-CoV-2 virus and its new variants, the Ministry of Foreign Affairs, Republic of Poland, appeals to avoid non-essential travel abroad.


If you decide to travel, you should take into account possible difficulties in returning home, restrictions on air travel, the obligation to undergo quarantine or self-isolation in the destination country, and additional medical tests ordered by local authorities. Particularly restrictive entry regulations have been introduced by some Asian countries and Australia:

  • China

    Passengers travelling from Poland to China must obtain:
    -negative COVID-19 test result by molecular method (RT-PCR),
    -Negative venous blood IgM test for SARS-CoV-2 antibodies.

    The tests must be carried out not earlier than 48 hours before scheduled departure in one of the laboratories designated by the Embassy of the PRC in Poland. Based on the results of the tests, a certificate of health (the so-called green health code) must be requested from the Embassy via a designated online system. Only persons with a valid certificate will be allowed on board.

    Negative pre-departure tests, green health code from the Embassy of PRC in Warsaw obtained prior to departure, vaccination certificate do not exempt you from quarantine and all required tests according to local sanitary-epidemiological procedures and do not guarantee avoidance of hospitalization upon arrival in China.

    Travellers after crossing the border:
    -are subjected to medical checks, including further tests for COVID-19: PCR (from nose and throat), for IgM antibodies and sometimes also IgG (from venous blood). In some cities, testing for coronavirus by rectal swabs is also mandatory.
    -they are subject to a 14-day or 21-day quarantine at their own expense in a place designated by the authorities. In addition, depending on the destination region, a 7- or 14-day quarantine and observation at home may be imposed on the traveller.

    The total length of quarantine depends on the destination and the regulations of the region of arrival in China. Travel from the city of arrival (where the main quarantine took place) to the city of destination may involve additional isolation. Further tests are carried out during this period.

    People with a history of COVID-19 should expect to be sent to hospital for medical observation regardless of test results or vaccination received.

    If you decide to travel, you may be referred for long-term hospital observation, the duration of which cannot be predicted, for example in the following cases:
    -receipt of a positive result of any of the subsequent PCR tests and IgM and IgG antibody tests (especially in the absence of a vaccination certificate),
    -a medical history of a previous infection on COVID-19 ("recovered" status) or recent contact with an infected person.

    Travellers found to be infected with COVID-19 on arrival in China (even in an asymptomatic form) are subject to long-term hospitalisation and, after recovery, to quarantine for at least 14 days at a location designated by the authorities (in both cases at their own expense - which can amount to tens of thousands of CNY).

    Termination of isolation is possible with at least two consecutive negative PCR and IgM test results (sometimes also with rectal swabs), and sometimes also with negative environmental swabs for COVID-19. The total isolation and quarantine time in such a case can extend up to 3 months.

    During hospitalisation and quarantine, travellers are subject to very strict sanitary-epidemiological procedures. Providing consular assistance to those under quarantine or other restrictions imposed by local authorities may be significantly difficult or impossible altogether.

  • Japan

    In the wake of the COVID-19 outbreak, Japan has imposed a complete ban on entry into its territory for foreign nationals who do not hold a visa. Visas can be applied for at the Japanese Embassy in Warsaw. Only foreign nationals with resident status in Japan will be allowed to return to Japan after obtaining a negative SARS CoV-2 virus test certificate performed within 72 hours prior to departure. The test result must be on the appropriate form (downloadable from: https://www.mofa.go.jp/ca/fna/page25e_000334.html).

    Upon arrival in Japan, a second test is performed at the airport. If the test is negative, the traveller must go into quarantine for 14 days at their place of residence (no public transport is allowed for this purpose). Holding a covid passport does not exempt you from the 14-day quarantine upon arrival in Japan.

  • Vietnam

    There is a ban on foreigners entering Vietnam until further notice. The ban does not apply to specific categories of people, including diplomats, experts, managers or highly skilled workers, provided they have obtained relevant approvals from the relevant Vietnamese authorities, have negative COVID-19 test results and have international health insurance.

    Travellers arriving in Vietnam who have received two doses of COVID-19 vaccines will be subject to a 14-day quarantine at a location designated by the authorities and are required to cover the cost of the quarantine, followed by 14 days of self-observation at their place of residence and at least 2 SARS-CoV-2 tests.

  • South Korea

    All foreigners arriving in the Republic of Korea are required to present a negative COVID-19 PCR test performed within 72 hours of departure before boarding.


    Arrivals are directed to a mandatory 14-day quarantine and to undergo a coronavirus test. Foreigners with an Alien Registration Card or a long-stay visa can undergo this at their place of residence. Others will be referred to a government centre and charged KRW 2,000,000 (about PLN 6200) for the entire quarantine period. Those in quarantine are required to install a special application on their mobile phone to report their health status. If the test is positive, the traveller, depending on their current state of health, will be either hospitalised or placed in a "health care centre" (Life Treatment Center).

  • India

    Indian authorities have announced that foreign nationals with any type of visa other than a tourist visa may enter India. Entry for tourist purposes continues to be prohibited and such visas are not issued. All tourist visas issued so far have been cancelled.


    With disease levels at an all-time high, almost all states and union territories are introducing local restrictions - Maharashtra authorities have introduced a mandatory paid institutional quarantine for foreign passengers. Passengers travelling to Maharashtra and West Bengal from other states must show a negative RT-PCR test (not applicable to vaccinated persons).

    Travellers are required to have a negative COVID-19 test done no earlier than 72 hours prior to departure prior to travel. The test must be attached to the online declaration of health. The only exception is when arriving due to a death in the family.

    Passengers from the UK, Europe and the Middle East are additionally subject to a PCR test upon landing. If the test is negative, the passenger should monitor their own health (no quarantine in this case). However, passengers arriving from the UK, South Africa and Brazil, despite receiving a negative test result, are required to undergo a 7-day home quarantine followed by another test.

  • Australia

    Due to the coronavirus pandemic (SARS-CoV-2), a temporary ban on entry to Australia has been imposed on all foreign nationals (including Polish citizens). The above restriction does not apply to persons who are both Australian citizens or holders of permanent residence in Australia, as well as members of their immediate families. Other persons can enter Australia only in exceptional, especially justified cases, after obtaining a prior consent of the Australian Border Force. It is necessary to have a negative result of the COVID-19 test, taken 72 hours before departure to Australia.

    Persons arriving in Australia are obliged to undergo a 14-day quarantine in a place designated by the Australian authorities and pay all the costs connected with it. Having an anti-COVID-19 vaccination certificate does not affect the need for a 14-day quarantine.

Preparing for travelling abroad (information for Polish citizens)

  • I. Before travelling

    Safety

    - Check the travel information of the Ministry of Foreign Affairs for the country you want to visit.
    - Visit the website of the European Commission where you can find up-to-date information necessary for planning your trip and holiday in Europe,
    - Find out where the nearest Polish Embassy or Consulate is located.
    - Find out in which issues the consul can help you, and in which it will not be possible
    - Visit the website of the Polish post in the country you are planning to visit and find out the latest information on entry and stay conditions.
    - Register in the Odysseus travel system. This will enable you to be contacted in the event of an emergency.
    - Follow @PolakzaGranica on Twitter.
    - Let family and friends know where you are going and leave them your contact details, insurance policy number and itinerary. Also scan your documents (passport, tickets, policy)
    - Make sure you have sufficient funds for unforeseen and emergency events. Equip yourself with more than one means of payment (e.g. cash, debit card, credit card, pre-paid card, multi-currency card). It is always a good idea to have an alternative means of payment should a card transaction prove impossible.
    - Consider using a reliable travel guide.
    - Browse online travel forums for the country you plan to visit - they contain a lot of valuable information on safety, movement and local customs,  
    - Find out about the dress and customs of the region you are travelling to. Cultural norms in other countries are often very different from those in Poland.
    - Check with your telecommunications provider that your phone can be used to make calls abroad. Consider leaving the IMEI number of your phone with family/friends, who will help to block/locate the phone in case of problems.
    - If you plan to drive abroad, make sure your driving licence is valid and accepted in the country you are travelling to. Some places require an international or local driving licence. Familiarise yourself with the traffic laws of the countries you will be visiting.
    Entry requirements, visas and passports
    - Check the entry conditions of the country you are travelling to.
    - Make sure you have the right visa and that your passport is valid for a sufficiently long period of time (some countries require the travel document to be valid for at least 6 months from the date of entry).
    - Write down your passport number. Take a photo or photocopy of your passport and keep it in a separate place so that you can access it if you need to.


    Insurance


    - Taking out a comprehensive insurance policy from a reliable insurance company, tailored to your needs and holiday plans - a small cost that can save you a great deal of trouble. Apart from lost passports, insurance issues are some of the most common and serious problems reported to consuls by our tourists.
    - Make sure your insurance policy covers all your activities while abroad, including extreme sports and water sports.
    - Extend your policy to cover medical transport - failure to do so is often the cause of very serious problems.
    - In the face of the COVID-19 pandemic, look for a travel insurance policy offer that takes into account the new reality and additionally protects you, for example, against high medical costs in case of coronavirus infection abroad.
    - If you are travelling to countries in the European Union or the European Free Trade Association (Iceland, Liechtenstein, Norway, Switzerland), get yourself an EHIC card free of charge which entitles you to free or reduced-cost healthcare within the public healthcare system of the country concerned. Remember that you should still have travel insurance.
    - In life, health and safety emergencies, call 112, which is the emergency number in every EU country. Before travelling outside Europe, check your local emergency number.

    Health

    - Information on travel vaccinations can be found on the website of the National Institute of Public Health - National Institute of Hygiene.
    - Contact your doctor or pharmacist if necessary. You may need to take extra medication with you in case of certain ailments.
    - Take a supply of your regular medication with you for the duration of your stay. Consider possible delays in returning from a trip.
    - Some medicines allowed in Poland may be prohibited in other countries, which may lead to difficult situations, e.g. when crossing the border. If you have any doubts as to whether your medicine is permitted in the country you are planning to visit, contact its diplomatic mission in Poland.

  • II. While staying abroad

    - Do not undertake risky behaviour.
    - Keep valuables hidden and do not leave them unattended.
    - Be especially careful when taking photos, shooting video footage and using binoculars. Such behaviour may be frowned upon by the services of some countries, particularly if there are military installations nearby. In extreme cases this can even lead to arrest
    - Write down useful numbers of local institutions (e.g. the police) and the emergency telephone number of the nearest Polish diplomatic mission.

    - When travelling abroad, respect the laws and customs of the country you are visiting. Do not forget that you are a guest there and the hosts expect you to behave accordingly.
    - If you intend to engage in water and extreme sports during your trip, do so only through licensed and insured operators. Before taking part in such activities, make sure you fully understand the instructor's instructions and that you are properly insured.
    - Remember that Polish consular services do not intervene in the event of disputes arising from failure to fulfil contracts. This means that they will not provide you with assistance e.g. in case of unpaid bills and fines, conditions of stay in a hotel which do not meet your expectations, non-fulfilment of agreements and contracts by foreign contractors etc.

  • III. What assistance can you expect from the Consul?

    Financial assistance

    - If you have lost your financial means you may seek assistance from the nearest Polish consular office. The consul will facilitate contact with relatives or friends who will send you money via a bank or company providing such services.
    - In justified cases, if there are no other ways to transfer the money, the consul may pay the amount which will be paid by your relatives or friends into the account of the Ministry of Foreign Affairs.
    - In particularly justified cases, the consul may grant financial assistance necessary for your return to Poland by the cheapest means of transport, provided that you undertake in writing to repay the assistance upon your return.
    - The transfer of money by Polish consular offices is limited to exceptional situations, since it is possible to send money to the vast majority of countries by bank transfer. There are also companies providing paid money transfer services abroad, which pay out the equivalent of the amount paid in Poland practically immediately after confirming the operation.

    Detention/arrest

    - If you have been detained, arrested or imprisoned, you have the right to ask for contact with the consul. The consul will ensure that you are not treated less favourably by the local authorities than citizens of other countries.
    - At your request, the consul will inform your family of your situation, keep in touch with you, obtain information from the local authorities and provide you with information about the reasons for your detention, the court procedure and the expected sentence. They will also provide you with a list of local lawyers from which you can choose and engage a legal representative yourself.

    Missing

    - If your relative is missing, contact the nearest police station in your country of residence immediately and make a report. Ask your family to report the disappearance also in Poland at the police unit in the place of permanent residence of the person sought.
    - Contact the Polish consul who, by contacting the local authorities, will help to check whether the wanted person is in hospital or in custody.
    - If there is a non-governmental organisation in your country that deals with the search for missing persons, contact it and make a request.
    - Contact the ITAKA Foundation (support line +48 22 654 70 70).

    Death

    - In the case of a death, the consul, through the Provincial Office, notifies the family of the deceased in the country and assists with the formalities on the spot.
    - If it is decided to bring the body to Poland, the insurance company will bear the costs, and if there is no adequate insurance, the family will bear the costs. The consulate cannot finance the transportation of the body to Poland.

    No Polish representation
    - If you are in a non-European Union country in which there is no Polish embassy or consulate, you have the right to consular assistance from the representations of other European Union Member States on an equal footing with the citizens of those countries.
    - If your documents are lost or stolen, the EU consul may issue an Emergency Travel Document (ETD) which will enable you to return to your place of permanent residence.

  • IV. What can you NOT expect from the Consul?

    When travelling abroad, respect the laws and customs of the country you are visiting. Do not forget that you are a guest there and the hosts expect you to behave accordingly.

    Remember that the consul acts within the law and will not always be able to help you.

    Remember that the consul:
    - does not settle financial obligations such as debts, fines, fines, court costs, including the services of a lawyer, etc,
    - does not act as an advocate and will not engage a local lawyer on your behalf,
    - does not provide the services that travel agents, banks, insurance companies and transport companies do (for example, rebooking your ticket if your flight is cancelled),
    - does not act as an intermediary in obtaining employment approval or in finding accommodation,
    - does not intervene in case of conflicts arising from the non-fulfilment of civil law contracts concluded by you (e.g. relating to employment, purchase of travel services, airline ticket, etc.).